The regulated Ontario online casino market has grown rapidly since legalization, with many options now available for players. Among the top contenders are DraftKings, Golden Nugget, Bally Bet, PointsBet, and Horseshoe. Each brings unique strengths and some limitations. This article objectively compares these five based on key criteria to help Ontario players choose the best online casino for their preferences.
How Ontario's Top Online Casinos Stack Up
To help players make informed choices, we compared each operator across five key performance areas that define the best Ontario online casinos. From game variety and mobile usability to payments, support, and overall experience, here's how DraftKings, Golden Nugget, Bally Bet, PointsBet, and Horseshoe perform where it matters most.
Game Selection and Variety Ranked
- Golden Nugget stands out with an impressive library exceeding 2,000 titles, including slots, live dealer games, jackpots, and specialty games. It offers an advanced filtering system, making it easy to find games quickly, with a focus on slots and live casino.
- DraftKings Casino offers a solid collection of more than 560 games, covering all major categories such as slots, blackjack, roulette, baccarat, live casino, game shows, and video slots. While comprehensive, its casino game library is smaller than Golden Nugget's.
- Horseshoe offers over 800 premium slots, about 30 live table games, and some niche options like Mines. The game selection is respectable but not as extensive as Golden Nugget or DraftKings. Horseshoe also features exclusive slot titles and a well-organized interface.
- Bally Bet has a smaller game library, featuring slots, table games, and live dealer experiences, but notably lacks big progressive jackpots and has a less diverse range compared to the other online casinos. It contains fewer titles compared to the sector leaders.
- PointsBet has a good but somewhat limited games library, with a standout live casino section praised for quality, but fewer overall titles and fewer software providers represented compared to competitors.
Mobile Experience and Usability Ranked
- PointsBet is noted for a very user-friendly desktop and mobile app, with reliable 24/7 customer support accessible via mobile. The mobile app is designed specifically for on-the-go gaming.
- Golden Nugget is highly regarded for its sleek, fast-loading platform with low lag, showing excellent performance on both iOS and Android devices. The mobile experience is smooth and designed for easy navigation.
- Horseshoe features a polished and modern web design and app, praised for usability, ease of account management, and high-resolution game graphics. Its mobile app scores 4.4 stars on the App Store and 3.7 stars on Google Play.
- DraftKings Casino offers excellent mobile platforms that are easy to navigate, supporting secure and fast gameplay. However, some users find its customer service interface on mobile less user-friendly.
- Bally Bet offers a seamless website design across all devices including desktop, mobile, and tablet, but lacks some polish in mobile casino game options due to its limited game library.
Payment Methods and Withdrawal Speed Ranked
- Golden Nugget provides smooth banking with transparent and straightforward payment methods and fast withdrawals, making deposits and cashouts hassle-free.
- Horseshoe shines with quick payouts, reportedly approving withdrawals within the hour. It also offers a variety of convenient deposit methods.
- PointsBet supports fast and seamless deposits and withdrawals, and also accepts PayPal, a popular payment option in Ontario. Withdrawal speed varies by method but can be near instant.
- DraftKings currently has limited payment methods lacking popular e-wallets like Skrill and Neteller, and no crypto options, which may inconvenience some users. However, money transfers are secure and relatively fast.
- Bally Bet offers only a few payment options, primarily credit/debit cards, falling behind other casinos. Withdrawal times are generally fast, but the limited methods reduce flexibility for players.
Customer Support and Security Ranked
- Bally Bet provides 24/7 customer support via live chat and phone, with a solid reputation for fair gaming and security compliance under the AGCO license.
- Golden Nugget provides very responsive and helpful customer support with fast response times and maintains strong security protocols. Account verification is quick and straightforward.
- Horseshoe offers high-quality customer service associated with the Caesars brand reputation, providing helpful support channels.
- PointsBet has reliable 24/7 customer support accessible through multiple channels including live chat, phone, and email. It prioritizes safe gambling and integrity.
- DraftKings offers 24/7 customer support primarily through live chat and email, but lacks phone support. The live chat sometimes uses a chatbot, which may frustrate users. Security is top-notch with frequent RNG audits and SSL encryption.
Overall Usability and Player Experience Ranked
- Horseshoe Casino offers a fresh and visually appealing platform with easy navigation, focused on quick transactions and reliable performance.
- Golden Nugget delivers a polished, stable, and user-focused experience particularly suited for mobile users who want fast verification, transparency, and a curated gaming library.
- PointsBet excels as an all-around casino with strong live casino offerings and user-friendly design, though it could benefit from expanding its game variety.
- DraftKings is a reputable operator with quality games and strong security, but could improve customer service responsiveness and expand banking options.
- Bally Bet is a solid choice especially for players who value quick cashouts and support, though it is best suited for those less concerned about a huge game collection or numerous payment options.
A Side By Side Comparison
| Casino | Game Library Size | Mobile Experience | Payment Options | Withdrawal Speed | Customer Support | Security & Licensing |
| Golden Nugget | 2,000+ games | Excellent, smooth | Good, smooth | Fast | Responsive, helpful | Strong, AGCO licensed |
| DraftKings | 560+ games | Strong, easy to navigate | Limited, no e-wallets | Fast | 24/7, lacks phone | Secure, audited RNG |
| Bally Bet | Smaller, few jackpots | Seamless across devices | Limited, cards only | Fast | 24/7 live chat & phone | Licensed by AGCO, secure |
| PointsBet | Moderate, live focus | Very user-friendly | Good, includes PayPal | Varies, can be instant | 24/7 multi-channel | Licensed, integrity focused |
| Horseshoe | 800+ games, niche | Polished, high ratings | Variety | Very fast (within hour) | High-quality, Caesars | Licensed, trusted brand |
Our Final Thoughts on Ontario Online Casinos
In conclusion, for players prioritizing game variety and casino app availability, Golden Nugget stands out. For those valuing fast withdrawals and a sleek platform, Horseshoe is a strong choice. PointsBet offers an excellent live casino and good overall usability. DraftKings is reliable with broad game types but needs better payment options. Bally Bet is trustworthy with fast support but has a more limited catalog and fewer payment choices.
You should consider what matters most to you—whether it's game diversity, mobile experience, banking flexibility, or customer care—when picking from these top five providers.
